We’ve noted the spreading application of social media tools to emergency preparedness and response. But here’s an example that makes the point strongly.
Louisiana’s Governor’s Office of Homeland Security and Emergency Preparedness (GOSHEP) is using Twitter both to deliver and collect information/insights into situations like hurricanes and the Gulf oil spill.
GOSHEP is both collecting Twitter “followers” (2123) and is itself “following” (1892) Twitter users among Louisiana’s citizenry. The agency’s press secretary says that “following” citizen feeds “has become a useful information source on what’s happening ‘on the ground’.” And hearing from Tweeters helps anticipate the questions reporters will be asking at news conferences.
A useful social media tool, indeed.