What do security officers have going for them, asks Chameleon. Not their guns, actually.
“Many regard guns as an offensive measure in security. They are wrong. Guns are only offensive tools when used by the aggressor, or for example, in a military context. In security, they are used for tactical response (as an emergency response once a target is attacked). This leaves the Security Director with only one reliable and effective tool â€“ his officers’ and employees’ ability to ask the right questions.”
The piece goes on to provide practical insights on how to size people up by asking good questions. Good job!