Doug Bedell — June 18, 2018, 10:49 am

Apple Updating 911 Emergency Calls With HELO System


We’re not huckstering for Apple, but the tech giant will be including a feature in its new iOS 12 software to be released later this year that “will automatically share your location with emergency responders, so they know exactly where to find you,” if, of course, you need them. This according to Tom’s Guide, a tech blog we’ve started following.

911 calls are apparently become less than fully dependable.

“According to Apple, its HELO system is able to identify your location using cell towers and a variety of other data sources from your phone, including GPS and Wi-Fi access points. The company has also partnered with a company called RapidSOS, which will securely transmit the data to 911 centers.

“Given that 80 percent of 911 calls are now being placed on mobile devices, providing responders with as much information possible about a person’s location is critical.

“In its statement, Apple said that the the 911 response system is using “outdated, landline-era infrastructure.” And in many cases, 911 responders cannot quickly determine a person’s location when they’re mobile.”

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